AS9100 Clause 10.2: How to Pass the Verification of Effectiveness Audit
Missing verification of effectiveness is the single most common finding during AS9100 certification audits. Learn how to automate 30/60/90-day verification pulses.
Correction vs. Corrective Action: Why Auditors Reject CAPAs
One of the most frequent findings cited by AS9100 registrars is confusing Correction with Corrective Action:
AS9100D Human Factors Requirement
AS9100D specifically added the requirement to evaluate human factors during root cause analysis. Simply stating *"Operator error — retrained operator"* is an immediate red flag to auditors.
A compliant investigation examines:
The Verification of Effectiveness Step (The #1 Audit Failure)
Clause 10.2(d) requires the organization to review the effectiveness of any corrective action taken.
A compliant verification record must answer:
Did we allow sufficient production lots (typically 30, 60, or 90 days or 3 subsequent production runs) to verify stability?
Did we audit subsequent inspection logs, CMM dimensional reports, or scrap counters?
Did the Quality Manager physically sign off on the effectiveness evidence prior to closing the CAPA?
Automating this verification pulse with scheduled notification alerts prevents open CAPAs from languishing until the week before your surveillance audit.